Privacy Policy

Privacy Policy

1. Introduction

At Kateki Mara Safaris, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, or interact with us.

By using our services, you consent to the practices described in this policy.

2. Collection and Use of Personal Data

We may collect and use your personal information to:

• Provide and manage your safari bookings and travel arrangements.
• Communicate with you regarding your inquiries and reservations.
• Process payments securely.
• Improve our services, website, and customer experience.
• Comply with applicable legal obligations in Kenya.

3. Disclosure of Personal Data

We may disclose your personal data in the following circumstances:

3.1 Legal Requirements

If required by law, government authorities, or regulatory agencies in Kenya.

3.2 Business Transactions

In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of the business transaction.

3.3 Other Situations

We may share your information:

• With our affiliates or business partners.
• With contractors, service providers, and third parties supporting our operations.
• To fulfill the purpose for which you provided the data.
• With your consent for any additional purpose.
• When necessary to protect the rights, property, or safety of Kateki Mara Safaris, our clients, or others.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

(Kenya – Data Protection Act, 2019)

Under the Kenya Data Protection Act, 2019, you have the right to:

• Access the personal data we hold about you.
• Correct or update inaccurate or incomplete information.
• Object to the processing of your personal data.
• Request deletion of your personal data, subject to legal or contractual obligations.
• Withdraw consent where we rely on consent to process your information.

To exercise these rights, please contact us at info@katekimarasafaris.com. We may request proof of identity before responding to your request.

6. Service Providers & Analytics

We may use trusted third-party providers to:

• Facilitate our services and bookings.
• Analyze website usage and customer behavior.
• Support software development, hosting, and automation.
• Provide advertising and marketing services.

These providers are only permitted to access your data as necessary to perform their services and are obligated not to disclose or use it for other purposes.

7. Payments

We use secure third-party payment processors for all transactions. Kateki Mara Safaris does not store your payment card details. All payment processing is handled in compliance with applicable PCI-DSS security standards.

8. Links to Other Websites

Our website may contain links to external websites that are not operated by Kateki Mara Safaris. We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified via email or a prominent notice on our website.

We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Website: katekimarasafaris.com
Email: info@katekimarasafaris.com